Returns & Refund Policy
Fresh Quality Guarantee
If any item arrives damaged, spoiled, or not as described, we will replace it or refund you in full — no questions asked. Report the issue within 24 hours of delivery with a photo.
Missing or Wrong Items
If your order is missing items or you received the wrong product, contact us within 24 hours. We will send the correct items or issue a refund for the affected items.
Refund Processing Time
Refunds are processed within 3-5 business days to your original payment method. For cash-on-delivery orders, refunds are issued as store credit.
Non-Returnable Items
For food safety reasons, we cannot accept returns of opened perishable goods (fresh produce, meat, dairy) unless they arrived spoiled or damaged.